COVID-19 UPDATE: We are still fulfilling new orders, but we are experiencing higher order volumes than normal so stock is selling fast... more details.

Replacements, Returns & Refunds

  • Once purchased and delivered products can be exchanged, and returned but the customer will be charged for the cost of return delivery.
  • If items are damaged on delivery of by couriers we will provide spare parts where possible but if this was not appropriate we will supply a replacement product.
  • Customer would be asked to provide picture evidence within 24 hours of delivery. Please find contact details on our contact page.
  • If the customer is not happy with the product but there is no evidence of damage a full refund can be given minus the cost of the return delivery.
  • If the customer is not satisfied that the product is the same as in the picture on the website we reserve the right to offer no refund or return. We will however examine photographic evidence and make a discretional decision on a case by case basis.
  • For all enquiries regarding replacements, returns and returns, please contact us using our contact page.